QA  & Support

Support Services:
Pleiad Technologies offers 2nd and 3rd level support services of proprietary and 3rd party applications. With a decade of experience we are able to deliver you the highest quality services, including upgrades and patches, necessary improvement, monitoring and changes management. Our dedicated support teams are able to help you both on- and off-site.

What we offer?

• Support of websites and program products in working conditions
• Research of any customer’s problems connected with website’s/application’s work
• Bug fixing
• Development and implementation of new functionality
• 24x7 Websites and software support
• Technical and user’s specifications writing
• On-demand on-site support
• Software specialists’ consultations

We offer the following testing and quality control services:

• Software testing
• Installation testing
• Functional testing
• Automated testing
• Security testing
• Testing of user‘s graphical interface
• Compliance Testing
• Quality control (Quality assessment/Quality monitoring)
• Documentation Services (Technical writing/Proofreading and Editing, Technical documentation and software localization)

You don’t have to wait until the development process is finished to start the testing of your solution. The quality control process should occur simultaneously with the development process, and the system can and should be tested before its final implementation. This will save considerable amount (up to 60%) of money and time needed for debugging and more importantly it will enhance and improve the overall user satisfaction.