Quality

The Quality Policy of Pleiad states that

We are committed to provide high quality, cost effective, rapid solutions and services that enhance customer value through continual improvement of our process and Quality Management System by involvement of all our personnel.

To ensure the three factors of customer delight, on-time delivery and defect free software, the quality objectives for Pleiad Technologies have been identified as follows:

• Reduce Cost of Poor Quality

• Improve Productivity

• Improve Software Project Planning

• Improve Customer Satisfaction

• Improve Employee Satisfaction